A Business Model That Keeps on Giving

If there were an Entrepreneur's Hall of Fame, WayneWall Street. Mr. Huizenga had replicated the success
Huizenga would be a charter member. Most peopleof Waste Management in a completely different
recognize the Wayne Huizenga as being the formerindustry. While Blockbuster was at its apex, he sold
owner of the Florida Marlins baseball team, and thethe business to Viacom. Hauling garbage is a highly
current owner of the National Football League's Miamineeded, but largely unappreciated service. Renting
Dolphins. These are the types of gaudy baubles amovies is a service that is less important, but much
billionaire entrepreneur collects. However, his successmore desired by the public. The same business model
came from the most elemental business: trashworked perfectly in two totally opposite areas of
hauling.Mr. Huizenga started as a small time cartageopportunity.Blockbuster Video and Waste
operator for a waste disposal firm in south Florida. HeManagement made Wayne Huizenga one of the
worked his way into sales and ultimately bought amost recognizable and successful entrepreneurs of
small firm. In the 1960's waste disposal was a local,the 20th century. Most people with but a small slice
independent, mom and pop type of business in theof this type of achievement would be completely
United States as well as in most industrializedsatisfied and content. Not so with Wayne
countries. There was no scale. Each trash removalHuizenga!Seeking another fragmented industry, where
firm worked on contracts negotiated with localthe opportunity to roll-up local and regional outlets
governments. There was always the fear of politicalwould enable repetition of the Blockbuster Video and
winds changing and effecting a contractors futureWaste Management successes lead Mr. Huizenga to
status.From his perspective as a small time operatorthe world of used car sales and marketing. He
in a highly fragmented industry, Wayne Huizengaimmediately recognized the same dysfunctional
knew that he needed a safety net, not wanting tomarket forces, absence of scalability and pricing
be tied to a sole municipality for his firm's sustenance.inefficiencies so readily apparent in the video rental
His idea was elegantly simple: he would build a nationaland garbage hauling business.During the 1990's auto
firm, with appropriate leverage and economies ofleasing became wildly popular. These cars are leased
scale, by buying up key independent garbage haulingfor a set term, typically returned with average or
firms in strategically important markets. This wouldbelow average miles and dealer maintained. The
provide the strength to expand in every secondaryproblem for the automobile industry was, and is, the
market and standardize this formerly scleroticinventory glut that occurs as leased cars are
industry.This idea evolved into Waste Management.returned. This created a unique opportunity for
Mr. Huizenga became a billionaire when his firm, afterWayne Huizenga and his favorite business model.He
ascending to the number one spot as an internationallaunched Auto Nation with a public sale of equity on
garbage-hauling firm, with contracts spanning thethe New York Stock Exchange. Today, Auto Nation
United States, Europe and Asia, was listed on theis the largest seller of late model used cars in the
New York Stock Exchange. The simple idea ofworld. Inventory is vast, offering virtually every
consolidating hundreds of independent firms underpopular model in great depth and variety. The scale
one roof and standardizing the service menu was aand national reach of Auto Nation, enables pricing to
thoroughly disruptive new business model. Formerbe very sharp, almost always significantly lower than
owners for these independent businesses werelocal dealers. In addition, all prices are non-negotiable
induced to sell by offers of stock, options andand fixed, eliminating one of the major negatives to
management contracts.With a billion dollars in hand,purchasing a car, haggling over price.Three times, in
Mr. Huizenga could have retired and collected art,three totally differing industries, Wayne Huizenga has
cars, coins or stamps. He could have hung out withapplied a uniquely disruptive business model that has
the idle rich. Instead, he applied the business modelstreamlined sluggish, non-dynamic business categories.
that created Waste Management to a completelyHe started very small. He thought very big. This is a
different business category: home entertainment. Inperfect template for every prospective entrepreneur
the 1970's, with the market introduction of firstto study and utilize. A version of this strategy is
beta-max, and subsequently VHS technology, andoften customized and applied to industry specific
then the rapid descent of retail pricing for homeopportunities. This can be performed on a local,
video players, thousands of independent retail storesregional, national or international basis.Entrepreneurial
popped up offering video for rent. The ability to rentbusiness models come in unlimited varieties. There is
a popular movie tape and play it when desired in theno single, linear textbook approach that fits
comfort of one's home, was a huge change inunilaterally for every project. The entrepreneur that
behavior and in the method of deliveringwill customize a strategy offering beneficial disruptive
entertainment to the masses.Wayne Huizenga wasfeatures applicable to their product has the greatest
restless, looking for a new challenge and open to anypotential for huge rewards. Innovate, create, and
opportunity that offered huge potential upsidethink outside of the box: the marketplace has an
rewards. He saw it in a small, but growing firm:unquenchable thirst for new, different, exciting
Blockbuster Video. Today, the consumer recognizesproducts and business models.Geoff Ficke has been a
the Blockbuster brand as a generic term for homeserial entrepreneur for almost 50 years. As a small
entertainment. 25 years ago, Blockbuster was one ofboy, earning his spending money doing odd jobs in
a handful of movie rental chains, several soldthe neighborhood, he learned the value of selling
franchises to fuel growth, all were regional, strugglinghimself, offering service and value for money.After
for capital to fund expansion, and competing againstputting himself through the University of Kentucky
locally owned stores. The same fragmented industry(B.A. Broadcast Journalism, 1969) and serving in the
distribution channels that existed in the garbageUnited States Marine Corp, Mr. Ficke commenced a
removal business were immediately obvious tocareer in the cosmetic industry. After rising to
Wayne Huizenga. He pounced.After purchasingNational Sales Manager for Vidal Sassoon Hair Care at
Blockbuster Video, Mr. Huizenga began the sameage 28, he then launched a number of ventures,
type of assimilation program he pursued with Wasteincluding Rubigo Cosmetics, Parfums Pierre Wulff
Management. Small, local video rental chains wereParis, Le Bain Couture and Fashion Fragrance.Mr. Ficke
purchased. The Company was listed on the Newand his consulting firm, Duquesa Marketing, Inc. ( has
York Stock Exchange and the funds raised fueled aassisted businesses large and small, domestic and
rapid expansion. The leverage and muscle thatinternational, entrepreneurs, inventors and students in
Blockbuster gained was utilized in purchasing productnew product development, capital formation, licensing,
from the major Hollywood studios at more favorablemarketing, sales and business plans and successful
terms than any competitor could negotiate. Smallimplementation of his customized strategies. He is a
locally owned stores could not compete andSenior Fellow at the Page Center for Entrepreneurial
thousands closed, creating more expansionStudies, Business School, Miami University, Oxford,
opportunities for Blockbuster.Blockbuster VideoOhio.
became a growth company with a huge following on