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What is EDI?

Have you heard someone mention EDI trading partners. And VAN services such
(Electronic Data Interchange) or as
eCommerce "Message Disposition Notifications"
and wondered what it was? Simply put, (MDNs) are built right into the software
eCommerce is the exchange of information products.Benefits of EDI
about trading goods, services, or money Consider a very simple non-EDI-based
from computer to computer. For example, purchase: A buyer decides he needs 365
the purchase of a widget over the widgets. He creates a purchase order,
internet, paying a bill, tracking an prints it out and pops it in the mail.
overnight When
package delivery, or receiving a the supplier gets the order, she types
paycheck electronically.Now imagine it into her company's computer system.
you're a company. You want to do the The
same transactions, but inventory guy pulls the order and ships
thousands of time a day. That is where out the widgets. Next, the supplier
EDI steps in. EDI is an agreed upon prints
message standard that exchanges out and mails an invoice. It's not hard
information from one computer application to imagine that this process could take
to several days. EDI has the potential to
another with the minimum of human cut massive amounts of time out of the
intervention. And 95% of all eCommerce process. Sending documents, such as
uses purchase orders or invoices,
EDI to exchange that information. It electronically
can be done with special software via takes minutes, not days, and shipments
e-mail, can often go out the day the order comes
across the Internet, or by customized in.Moreover, the electronic format does
connections. And it goes beyond just not need to be re-keyed upon arrival.
purchasing goods and submitting And
invoices. A company can request that is the part of the biggest benefit
information of EDI. This saves a tremendous amount
about inventory levels in it's of
suppliers' and customers' warehouses, labor time, and means that no data entry
receive an order errors are introduced into your system by
status; and send funds electronically
along with automatic notification that an your staff. Cycle times are reduced,
and data entry backlogs are almost
invoice was paid. These are just a few completely
of the many types of automated eliminated. This allows for very quick
transactionsEDI is not something new. As order processing. A proper system can
a matter of fact, it is much older than easily
you might handle receiving an order and shipping
think. Yet to some industries it is that order with its invoice the same day.
only a few years old. And the health
industry of Studies indicate that the average
the United States had to be mandated by reduction in turn around time is about
the Federal government before they dared 40% for
venture into EDI.Who uses EDI? And how most business functions like order
and where did it all start? What are the fulfillment, procurement, manufacturing,
benefits? What are logistics and finance.This often allows
the costs? What are the legalities? a company that first implements EDI to
And why, with all the apparent handle far greater volumes
advantages, do without adding personnel and other
some industries balk at switching to costs. This means increased sales and
EDI? Well let's start at the beginning increased revenues once the initial
to see investment in EDI is recaptured.
how it all came about.Who uses EDI? These savings come from:
About 90% of the fortune 1000 companies - No data entry errors from your
currently use EDI. Companies such as operators
American Airlines, BMW, Coca-Cola, - No mail time
Dunkin Donuts, Eastman Kodak, Federal - Reduced labor processing costs and
Express, Gordmans, Heinz, InFocus, time
JCPenney, Kohls, Lowes, Macys, Nike, - Reduced lead times
Openheimer, Prudential Insurance, Queens - Reduced order cycle time
City Government, Radio Shack, Staples, - Reduced inventory carrying costs
Texaco, United Airlines, Verizon, - No filing and other processing of
Wachovia, and Yokohama Tires to name but paperworkEDI improves margins by meeting
a few. customer demands and consequently
EDI is widely used in manufacturing, strengthening relationships. It also
shipping, warehousing, utilities, allows time and effort to be focused on
pharmaceuticals, construction, other
petroleum, metals, food processing, internal priorities.Studies have shown
banking, that processing a purchase order or
insurance, retailing, government, health invoice costs most
care, and textiles among other companies about $5 in paper, postage,
industries.Any company that buys or sells handling, direct labor and other such
goods or services can potentially use odds
EDI. Because it and ends of direct costs. With EDI this
supports the entire business cycle, EDI can be reduced to about 50 cents;
can streamline the relationship that any sometimes as little as 13 cents,
company has with its customers, depending on how the EDI document is
distributors, suppliers, and so forth. transmitted.
According to If your direct handling costs are
a recent study, the number of companies greater, the savings is greater.Another
using EDI is projected to quadruple benefit is the implementation of
within Just-In-Time (JIT) order process
the next six years.History of EDI methodology. With Just-in-Time, a
The first recorded EDI dates back to the company can avoid stock-outs and/or
1850s when the railroads and Western obsolete
Union used the telegraph to communicate inventories, reduce lead times on
business information. Starting there, ordering from suppliers and reduce
Samuel Morse's patented code was the inventory
single method used to communicate across carrying costs. Whether implementing a
the lines.In 1948 during the Berlin subset or the whole of JIT process
Airlift, thousands of tons of food and methodology, EDI is what makes
consumables were Just-In-Time possible and allows it to be
needed to be air freighted. The task of feasible.
coordinating these consignments (which With the proper agreements between
arrived with differing manifests, trading partners, a manufacturer can
languages and numbers of copies) was determine the current sales of their
addressed buyers and their buyers' current
by devising a standard manifest.In the inventory
late 1950's and early 1960's the rise of levels. Therefore the manufacturer can
computer enabled companies to store forecast probable future sales and plan
and process data electronically, production and their own purchasing
companies needed an expedient method to accordingly. Obviously there will
communicate the data. This method was occasionally
realized by the widespread use of be wild fluctuations that will disturb
computer telecommunications. Using this scenario, but it does help the
telecommunications, companies could manufacturer
transmit data electronically over to accurately plan production, and the
telephone lines, and have the data input purchaser to know that their needs will
directly more
into a trading partner's business likely be met by their
application. These electronic suppliers.Just-In-Time helps the
interchanges manufacturer communicate quickly and
improved response time, reduced inexpensively with
paperwork, and eliminated the potential their suppliers, who may be using the
for same forecasting to meet the requirements
transcription errors. Computer of
telecommunications, however, only solved their customers.Disadvantages of EDI
part of The biggest disadvantage implementing
the problem. EDI is it reveals inefficient business
Early electronic interchanges were based practices. If a company's business
on proprietary formats agreed between two process was inefficient before EDI, they
will be
trading partners. Due to differing multiply with the implementation of EDI.
document formats, it was difficult for a The original purpose of EDI was to save
company money and time. When used improperly,
to exchange data electronically with EDI does neither, and actually wastes
many trading partners. What was needed both.Costs of EDI
was a Prices for EDI applications vary from
standard format for the data being free (for very simple one-function
exchanged. In 1968 the United States products) to
Transportation Data Coordinating several thousands of dollars for
Committee (TDCC) was formed, to full-function applications. The final
coordinate the price you pay
development of translation rules among depends upon several things:
four existing sets of industry-specific The Expected Volume of Electronic
standards.In the mid 1970's, it was Documents. Generally speaking,
clear that the TDCC standards were not low cost EDI packages handle only a few
enough, and work documents and trading partners. Midrange
began for national EDI standards. The
Electronic Data Interchange Association EDI packages can be a little more
(EDIA), a non-profit organization set expensive, but handle a much larger
out to serve as an administrator for volume of
several EDI. If you anticipate multiple
different industry groups. Each industry documents or trading partners, a midrange
served has a committee to determine new EDI
standards, modify existing ones, and system is a much better choice.The
pass the information on to the EDIA for Amplitude of the EDI Translation
publication and distribution. EDIA was Software. Some products look
asked to develop a set of standards like a bargain, but as your EDI needs
applicable to the grocery industry. The grow, hidden costs (such as having to
first such standard is The Uniform purchase new transaction sets) suddenly
Communication Standard (UCS) which was appear. You may pay more for a program
applied to an actual transaction by the with an integrated mapper, but you'll
Quaker Oats Company in 1981.In 1979 the avoid purchasing overlays and maps in the
American National Standards Institute
(ANSI) Accredited Standards future.Implementation Time. Some
Committee (ASC) was formed. It included applications are easier to learn and use
representatives from transportation, than others. But as above, the easier
government & computer manufacturer to lean the less the software package can
industries, The committee's first
meeting handle. The more time you spend in
took place in Rosslyn, Virginia with the training, the more time it takes to get
goal to create a set of standard data into
formats production mode. If your time frame is
based on the TDCC structure that: tight, and you are sure the documents you
- were hardware independent;
- were unambiguous, such that they could will be using are static, look for a
be used by all trading partners; translator that doesn't require training
- reduced the labor-intensive tasks of before
exchanging data (e.g., data re-entry); implementation.
- allowed the sender of the data to
control the exchange, including knowing Fees vary from Software Company to
if and Software Company. Ignoring
when the recipient received the the hidden costs mentioned above, you
transaction.In 1982, Version 1 of the can expect the following ongoing charges:
ANSI ASC certified release of draft X.12
standards was
published.At about the same time, the Maintenance Fees. Most companies charge
U.K. Department of Customs and Excise, an annual maintenance
with the fee that is usually a percentage of the
assistance of SITPRO (the British translator's list price. This fee should
Simplification of Trade Procedures include
Board), was software updates, standards updates,
developing its own standards for technical support, and customer
documents used in international trade, service.VAN Charges. If you use a Value
called Added Network (VAN), you will be
Tradacoms. These were later extended by billed for transmitting data similar to
the United Nations Economic Commission making a long distance phone call. Some
for Europe (UNECE) into what became also
known as the GTDI (General-purpose Trade bill you for connect time. A fast modem
Data Interchange standards), and were helps to lower transmission costs.Mailbox
gradually accepted by some 2,000 British Fee. Most VANs charge a monthly fee for
exporting organizations.Problems created maintaining a
by the trans-Atlantic use of two mailbox on their network. Some base
different (and largely billing on the document (25 cents per
incompatible) sets of standardized document transmitted). Others charge
documents have been addressed by the based upon the number of characters in
formation of a United Nations Joint each
European and North American working party document.
(UN-JEDI), which began the development EDI can at times take much longer than
of the Electronic Data Interchange for expected. Remember, you are working with
Administration, Commerce and Transport
(EDIFACT) document translation another company and you have no control
standards.Early on, Value Added Networks over their priorities or business
(VANs) served as an "electronic post practices.
office" for Your priority may be to implement a
buyers and suppliers that needed to Purchase Order (850) with Wal-mart, but
exchange data. For example, Company A their
could priority may be implementing the Advance
send an electronic purchase order to the Ship Notice (856). You need to
VAN and Company B could go to the VAN implement a Remittance Advice (820) with
to pick it up. If Company B claimed it Wachovia yet their Remittance Advice
did not receive the purchase order, the specialist is on Maternity leave and her
VAN replacement only knows Lockbox
would serve as a third-party (823).Despite its few disadvantages, EDI
intermediary and would validate whether has proven to be a powerful backbone that
the purchase supports today's Electronic Commerce.
order had in fact been picked up or not. Companies all over the world utilize
That is the type of "value-add" these EDI's
networks provided.Despite the benefits, versatility and flexibility to
VAN EDI had limited adoption because it communicate with each other. And with
was cost-prohibitive the promise of
for most companies to deploy. Before the Web, which offers much lower
Internet EDI became available, connectivity costs, and the lower costs
approximately of PCs and
80% of the suppliers in any given supply simpler software, EDI is opening its
chain were communicating with their doors to smaller companies. Moreover,
customers manually via fax, telephone XML, an
and snail mail because they could not open standard for sharing data, is
afford starting to appear as a method of EDI
the investment required for VAN EDI. coding
This resulted in inefficiencies standards, which could provide technical
throughout the clarity across industries and nations
supply chain including: lost or around the world.Christopher Alexander
mis-keyed purchase orders, late invoices, is a lead developer at CE InterWeb
out-of- Solutions and a Managing
stocks, etc.With the advent of secure Partner at Consolidated Energies.He has
Internet EDI, companies of every size are been developing advanced eCommerce
now able to applications with EDI since 1997.
transact electronically with their




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